A big part of service is individual accountability. Do you go above and beyond? In one of my all time favorite videos, James Lloyd tells a story of great customer service. I know the story is not in an education based environment, but the principles of customer service he describes here are universal to wherever you work. Please watch this 9 – 1/2 minute video, and then share it!!
When we get right down to the basics of what we do as University employees, we are in the business of Customer Service. We are here helping students get ahead, and doing what we can to make sure they are successful. We also do this with each other, helping our peers move forward and be successful.
With the right attitude we here at UAS can change lives and become a model of customer service for the entire UA system. “Thank you for allowing me the opportunity to serve you today!”
And thank you for subscribing to the Faculty Learning Corner! Have a great weekend!!